Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Topics

Owner-builder application

Becoming an owner-builder To become an owner-builder, you must first obtain owner-builder approval from the Building Services Board, and then a building permit from your local government. The process and related form to become an owner-builder was amended in March 2023 to streamline determination...

Becoming an owner-builder

19 Feb 2014

Owner-builders' responsibilities

Responsibilities Before taking on a building project as an owner-builder you should be aware that owner-builders take on many of the responsibilities of a registered builder. These responsibilities include: complying with all building standards including the Building Code of Australia and safety...

Responsibilities

19 Feb 2014

What is an owner-builder?

If you are thinking about owner-building your own home or small commercial building, you will need to have been granted owner-builder approval from the Building Services Board before you can be granted a building permit from your local government authority. Owner-builder approvals can only be...

Responsibilities

19 Feb 2014

Prescribed appointors' responsibilities

This information applies to construction contracts entered into before 1 August 2022. For contracts entered into on or after 1 August 2022 see the Building and Construction Industry (Security of Payment) Act 2021 webpages. Practice directions Confidentiality A prescribed appointor must keep...

Information for prescribed appointors

19 Feb 2014

Multiple pricing

Multiple pricing occurs when a supplier displays more than one price for the same item or service. If a supplier displays the same item with more than one price then they must sell it for the lowest displayed price or withdraw the item until the price is corrected. A price published in a catalogue...

Pricing

13 Feb 2014

Rounding

Consumer Protection often receives complaints about incorrect rounding of prices by retail and fast food outlets. There are rules in place for businesses when it comes to dealing with small change transactions and we’d like to hear from customers who believe those rules are being broken. In...

Pricing

13 Feb 2014

Country of origin claims

WATCH

Country of origin labelling is a notice or label on products to let your customers know what country a product came from. In Australia misleading country of origin labelling is prohibited. If you sell food in retail stores in Australia, country of origin food labelling laws apply to your products...

Advertising and promotion

13 Feb 2014

Unconscionable conduct

Unconscionable conduct is a statement or action so unreasonable it defies good conscience. A business must not act unconscionably when: selling or supplying goods and services to a consumer; or supplying or acquiring goods and services to or from a small business. Examples of unconscionable conduct...

Advertising and promotion

13 Feb 2014

False or misleading representation

It is unlawful to make false or misleading representations about goods and services when supplying, offering to supply or promoting those goods or services. For instance, a business must not make false or misleading representations about: the standard, quality, value or grade of goods or services;...

Advertising and promotion

13 Feb 2014

Misleading or deceptive conduct

What is misleading or deceptive conduct? ‘Conduct’ includes actions and statements, such as: advertisements; promotions; quotations; statements; and any representation made by a person. Business conduct is likely to break the law if it creates a misleading overall impression among the intended...

Advertising and promotion

13 Feb 2014

Publications

Balconies and decks – a guide to maintenance

READ

This brochure will assist owners with the safety aspects of balconies, decks and other external structures which may be of a sufficient height above ground level to put family members and friends at...

Building and Energy

Brochure

16 May 2014

Response to application for adjudication – Form 4

READ

This form includes all the requirements of the Construction Contracts Act and the associated Regulations. Further requirements have been included by the department in the interest of assisting...

Building and Energy

Form – application

22 Jan 2019

Application for adjudication – Form 2

READ

This information applies to construction contracts entered into before 1 August 2022. For contracts entered into on or after 1 August 2022 see the Building and Construction Industry (Security of...

Building and Energy

Form – application

28 Jul 2022

Authority to represent at conciliation

READ

This form is to be submitted to the Complaints Branch of Building and Energy where a party to a complaint wants to be represented by another person in a conciliation hearing.

Building and Energy

Form – notification

03 Dec 2018

Disciplinary complaint form

READ

This is the approved form for lodgement of a disciplinary complaint about a registered building service provider or approved owner-builder under section 15 of the Building Services (Complaint...

Building and Energy

Form – application

06 May 2024

Notice of proposed complaint

READ

Proforma notice of proposed complaint under the Building Services (Complaint Resolution and Administration) Regulations 2011 .

Building and Energy

Form – notification

23 Oct 2018

BA24 – Application for modification or non-application of building standard

READ

Application for Modification or Non-Application of Building Standard

Building and Energy

Form – application

04 Jul 2016

BA23 – Application to extend time – occupancy permit or building approval certificate

READ

Application to extend time – occupancy permit or building approval certificate

Building and Energy

Form – application

14 May 2014

BA22 – Application to extend a building or demolition permit

READ

Application to extend a building or demolition permit

Building and Energy

Form – application

14 May 2014

BA20A – Notice and request for consent (response notice): Protection structures, party walls, removal of fences, access to land

READ

22 October 2021 is the current version of the Notice and request for consent (response notice): Protection structures, party walls, removal of fences, access to land

Building and Energy

Form – application

23 Aug 2022

Announcements

Two prospective tenants lose thousands to Perth rental scam

The two rental applicants received fake emails saying they were successful Payments to secure the property were sent to the scammers’ bank account Potential tenants are left out of pocket and without rental accommodation Two people searching for a rental have lost a total of $23,500 after scammers appeared to have hacked into a Perth western suburbs’ real estate agency’s email account. Consumer...

Consumer Protection

Media release

12 Jul 2022

Commissioner's Blog: The waiting game – your rights when parcels fail to arrive

Online shopping has revolutionised the way many of us buy goods, but it has also meant navigating additional challenges not faced by traditional in-store shoppers. Given online purchasers are required to pay for their items upfront before waiting to receive them, a common complaint we hear about is goods taking a long time to arrive, or perhaps never arriving at all. We recently raised the alarm...

Consumer Protection

Media release

11 Jul 2022

Advice for airline passengers affected by flight cancellations/delays

Affected passengers are entitled to a refund if replacement flight not acceptable Compensation can be claimed for alternative bookings in some circumstances 193 travel complaints lodged with Consumer Protection so far this year Consumer Protection is reminding WA consumers about their rights when impacted by the current wave of domestic and international flight cancellations or long delays. So...

Consumer Protection

Media release

07 Jul 2022

Ignore texts with a dodgy link offering COVID-19 test kits

Text message recipients are advised they are a close contact Link in text goes to fake order form to get a PCR test kit Scammers seek to steal personal and financial information WA mobile phone users are being urged to ignore scam texts purporting to be from a federal government agency that contain a dodgy link and an offer of free COVID-19 PCR test kits. Recently the texts have appeared to come...

Consumer Protection

Media release

05 Jul 2022

NAIDOC Week Events

Find a NAIDOC Week event in your local area NAIDOC Week is celebrated by local community events. Please visit the website for local community events in your area. Search for local NAIDOC Week events How you can get involved in NAIDOC Week 2022 Please see the list below of events on Whadjuk Boodjar. To search for more NAIDOC Week events happening in your local area please visit the NAIDOC Week...

Consumer Protection

Department News

30 Jun 2022

Reducing financial red tape for WA’s incorporated associations

UPDATE: The new regulations are now in place, having been approved by Executive Council and published in the Government Gazette on 12 August 2022. Financial reporting thresholds increased to lessen the cost of compliance Regulation changes to provide consistency between WA and national rules Changes in response to feedback from sector consultations New regulations will be put in place by the...

Consumer Protection

Media release

30 Jun 2022

Consumer Protection WA celebrates NAIDOC Week

naidoc-week-2022-poster.jpg, by NAIDOC Organisation

Please visit the official NAIDOC Week website to download logos and other resources to help celebrate NAIDOC Week. Consumer Protection WA celebrates NAIDOC Week 2022 Consumer Protection WA and Ask Us are proud to support this year’s National NAIDOC Week 2022 . NAIDOC Week celebrates and recognises the history, culture and achievements of Aboriginal and...

Consumer Protection

Department News

29 Jun 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 29 June 2022), the average price of regular unleaded petrol (ULP) will increase by 26 cents per...

Consumer Protection

Media release

28 Jun 2022

Tax-time warning about scams

Warning about scam calls and emails pretending to be from government agencies Hang up on calls threatening arrest and demanding payment via unusual methods Never share myGov password and PIN with anyone Consumer Protection is warning WA consumers to be alert to tax scams, which are most prevalent around the end of the financial year. So far this financial year (1 July 2021 to 20 June 2022), nine...

Consumer Protection

Media release

28 Jun 2022

Commissioner's Blog: Stay safe and well this winter

Keeping warm and safe during the colder months of the year also means being alert to the hazards created by commonly used heating products within the home. Consumer protection authorities are urging Australians to stay safe this winter by knowing the risks associated with items like hot water bottles, wheat/heat packs, electric blankets and heaters. June is also Burns Awareness Month , an...

Consumer Protection

Media release

23 Jun 2022

Public, consumers and employees

Business, corporate and industry

Online Services

Apply

Renew

Notify

Complaints

Pay

Licence search

Search:

Consumer

Topics

Pages

Publications

Pages

Announcements

Pages

Need assistance?

Website feedback

Australian Business Number